Since its founding in 1933, the privacy and safety of your financial information has remained Countybank's utmost concern. Your transactions are as safe as current technology allows them to be. Countybank works with cutting edge technology partners to ensure that the most secure environment available is made possible for our valued customers. We offer you worry free Online Banking. You can be confident of the following security measures:
To protect your confidentiality, encryption scrambles information as it is transmitted over the Internet. Our system ensures that data exchanged between your PC and our computers is encrypted with 128-bit encryption, the strongest encryption available. This is accomplished through Secure Sockets Layers (SSL), which utilizes mathematical formulas to "encrypt" or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. The most popular browsers have the SSL security feature built in. Find out if your browser is secure.
Our computer system does not connect directly to the Internet. It is isolated from the network via "firewalls" and "filters." A firewall is a combination of software and hardware products that designate parameters to control and limit the access that outside computers have to the bank's internal network and databases. Filters examine each request for information and after reviewing the request for specific criteria information is forwarded accordingly. You can feel secure knowing that our firewall and filters protect your personal information from unauthorized access.
Access ID's and passwords are isolated from the Internet by being stored on a secure computer. This way the passwords and access ID's can never be accessed or downloaded by anyone on the Internet. Additionally, user passwords can vary from six to ten characters, therefore the chance of randomly guessing a password is less than one in 1 billion! The system also checks for invalid logins and automatically disallows a user after three invalid attempts. This prohibits the "hacker" from gaining access to our system thus protecting your accounts.
Your Access ID and Password
You will be responsible for maintaining one of the most important security measures, your access ID and password. When you receive your initial Online Banking access ID and password from Countybank, you will be responsible for changing the initial access ID and password to your personally selected ID and password. It is our recommendation that you not use portions of your social security number, mother's maiden name, or other easily obtainable information for your access ID or password. Be sure to keep your newly selected password a secret. Memorize it, or write it down and keep it in a safe place. Do not share your access ID or password with anyone else. It is not recommended you carry your password in your purse or wallet. Make sure no one watches you enter your password and always close your browser when leaving the computer. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security. Not even a bank employee knows your password.
E-mail Addresses & Communication
If you supply us with your e-mail address, we may let you know by e-mail about other products and services and product enhancements that may be of interest to you. When you send us an e-mail to comment on something or to ask a question, we will use your e-mail address to reply to you and for a limited time we will store your e-mail address, your message and our response for quality assurance. We may also do this to meet legal and regulatory requirements.
When you enter ecountybank.com, you pass through a "firewall" we use for security purposes. As you pass through it, we identify the Internet Protocol (IP) address associated with the device you are using, such as a personal computer or a handheld device. The IP address does not identify you personally, but it does allow Countybank to identify the device you are using. We store IP addresses in case we ever need to track a connection to its point of origin for security reasons.
Completely Exit Online Banking
Leaving your computer with your account information open, even for a few moments, can be dangerous. Completely log out of Online Banking by clicking the "log out" button to reduce the risk of unauthorized access. Logging out ends your session and ensures that the next time you, or anyone else tries to access your account, your access ID and password must be known and entered properly.
If you have questions, please visit our Help Center.